Sustainable Responsibility

Practising responsible tourism is a non-negotiable to us

We are responsible and accountable for the role we play in the countries in which we operate; economically, socially and environmentally. Our accountability is lived through the DNA of our core business values and our company culture.

Green Seat

Travel with Purpose. Leave a positive impact.

Travel is more than the places you visit – it’s the difference you make along the way.

Green Seat is Tourvest Destination Management’s initiative that allows every guest to contribute to meaningful conservation and community projects across Southern Africa. With a simple add-on to the journey, guests become part of something bigger.

ONE JOURNEY. THREE IMPACTS.

Tourvest Green Seat People

People

Empower communities

Support local artisans in Cape Town through handcrafted Green Seat badges made from recycled materials, creating fair, ethical income for local craftspeople.
This badge is more than a souvenir – it’s a story of sustainability and opportunity.

Tourvest Green Seat Planet

Planet

Restore and rebuild

Help restore South Africa’s indigenous forests through carefully managed reforestation projects. Guests can visit selected sites and see the impact come to life.

Tourvest Green Seat Wildlife

Wildlife

Protect what matters

Contribute to vital conservation efforts, from anti-poaching canine units to marine research. Supporting endangered species and on-the-ground protection.

REAL IMPACT. MEASURABLE RESULTS.

With over R1.7 million contributed to date, Green Seat supports long-term, carefully selected projects of credible partners that deliver tangible outcomes for people, planet, and wildlife.

WHAT GUESTS RECEIVE

  • A Green Seat badge during the journey

  • The opportunity to connect with the impact (site visits where available)

  • The knowledge that each trip is contributing to meaningful change

WHY ADD A GREEN SEAT?

Today’s travel is about more than ticking destinations off a list. It’s about:

  • Travelling responsibly

  • Supporting local communities

  • Protecting natural environments

  • Leaving a positive footprint behind

Green Seat makes it easy to do all of this – seamlessly integrated into every travel experience.

A SMALL ADDITION. A LASTING IMPACT.

Every seat has the power to make a difference. Take a seat – and make it count.

Responsibility as an Opportunity

As an international travel group, we are strongly aware of the responsibility arising from tourism’s impact on the local population and environment. We need to protect the diversity of our earth and preserve it for future generations. This commitment also affords us with an opportunity: we want to actively shape the development of sustainable tourism in all areas of our company and align it with the future.

Excursions that meet generally recognised criteria for responsible tourism are marked with our light green heart-shaped leaf. They may involve a sustainable form of transport, promote cultural heritage in a special way, involve the local community in the creation of tourism value, visit projects that benefit the environment or society or simply offer particularly intensive experiences and insights with local people. The engage people & planet programme offers the opportunity to travel in a particularly conscious way.

Partners

We are strongly aware of the responsibility arising from tourism’s impact on the local population and environment. We need to protect the diversity of our earth and preserve it for future generations.

But, nobody changes the world alone.

That is why we work with reliable partners who support us with their expertise, experience, professional structures, drive, and passion. Because only together can we make a difference!

The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism – The Code

The Code is a consortium of governmental and non-governmental organisations, associations and initiatives. They jointly pursue the goal of preventing sexual exploitation of children in the travel and tourism industry.

Its members undertake to comply with a voluntary catalogue of criteria to protect children. Across the globe, local organisations support The Code in raising the awareness of and making tools available to the local travel and tourism industry, and assisting them to prevent sexual exploitation of children.

For many years, DERTOUR Group has taken a firm stance against all forms of sexual violence against children in tourism. In 2016, we also signed the code of conduct, “The Code”, to protect children against sexual exploitation in tourism. In doing so, we have committed ourselves to implementing the criteria of The Code.

Working Together to End the Sexual Exploitation of Children – ecpat

ECPAT’s global campaign to end child sexual exploitation was launched in May 1990 when a small group of concerned individuals gathered in Chiang Mai in Northern Thailand. Organisations from across the globe heard this call to action and joined hands to provide support to combat this heinous problem. Since then, ECPAT has worked to better understand the web of child sexual exploitation through research and pushed for the critical systemic and social changes necessary to eliminate this scourge together with governments, intergovernmental institutions, the private sector, civil society and the general public, including children themselves.

For many years, DERTOUR Group has been working with ECPAT on the issue of child protection. The association advises and supports us in the development and implementation of our measures. Among others, an ECPAT trainer trains our employees and partners on child protection and the implementation of the code of conduct to protect children against sexual exploitation, or (The Code) for short.

Travelife for Tour Operators and Travel Agents

The Travelife Sustainability System has been committed to promoting sustainable practices in the travel and tourism industry since 2007. As a training, management, and certification initiative, Travelife helps tour operators and travel agencies monitor and improve their business operations’ social and ecological impact. The initiative, therefore, aims to play a role in the sustainable development and protection of the environment and culture in holiday destinations.

On the path towards consistently sustainable business practices, Travelife provides the industry with a wide range of services. This includes training or a sustainability management system that can be used to manage the entire sustainability activities, ranging from the current status to the action plan and its implementation to monitoring and reporting. What is more, Travelife enables corporate certification based on international sustainability standards.

The Destination Management Companies of DER Touristik DMC GmbH are Travelife members. That provides us access to Travelife’s expertise and resources. is a Travelife member. That gives us access to Travelife’s expertise and resources and we benefit both in terms of certifying our own hotels and those of our service providers.

Travelife Stay Better (Travelife Accommodation Sustainability)

Travelife Stay Better is an internationally recognised sustainability programme that is specifically tailored towards accommodation. Some 1,500 members in over 50 countries use the Travelife tools and resources to improve the ecological and social impact of their business operations.

To that end, verifiable criteria were developed for evaluating the performance of accommodation in the areas of human rights, working conditions, social engagement and environmental impact. A global team of independent assessors visits each accommodation to audit them based on the Travelife standard, which is also recognised by the Global Sustainable Tourism Council (GSTC).

Accommodation that meets this standard receives a Travelife Gold certification in the form of a logo and a certificate for responsible tourism. Sustainably certified hotels are labelled with a Green Leaf in the DER Touristik catalogues. Among the hotels labelled with the Green Leaf, there are also those that are certified with the Travelife Accommodation Sustainability Standard. Currently, hotels of the DER Touristik Hotels & Resorts are also applying for certification with the Travelife standard.

Certifications

Our commitment to sustainable tourism has earned us the following certifications:

Standards’ Core Status

2011 to 2017

Approved Tour Operator

2017 to date

Eco-Tourism Kenya

2016 to date